Terms of Service

Super Signs Terms of Service

  1. Reservation of Rights: All rights not expressly granted above are retained by the Artist and/or Super Signs, including any electronic rights or usage, and including, but not limited to, all rights in sketches, comprehensives (comps) or other preliminary materials. Any use additional to that expressly granted above requires arrangement for payment of a separate fee or fees (i.e.: Ownership of Reproduction Rights).
  2. Revisions: Revisions may be made only by the Artist at the sketch stage. Additional fees will be charged for revisions made after 3 sketches, and for revisions reflecting a new direction to the assignment, or new conceptual input.
  3. Cancellation and Kill Fees: Cancellation (“kill”) fees are due based on the amount of work completed. Fifty percent (50%) of the final fee is due within 30 days of notification that for any reason the job is canceled or postponed before the final stage. One hundred percent (100%) of the total fee is due despite cancellation or postponement of the job if the art and/or materials have been completed or purchased. Upon cancellation or kill all rights to the art revert to the Artist and all original art must be returned, including sketches, comps, or other preliminary materials.
  4. Credits and Copies: A credit line suitable to the design of the work will be used. Client agrees to pay an additional fifty percent (50%) of the total fee, excluding expenses, for failure to include credit line. Credit line is required independent of Artist’s signature, which shall be included at Artist’s discretion unless otherwise agreed upon in writing. Client agrees to provide Artist with ten (10) sample copies of any printed material.
  5. Web Design, Domain, Hosting, & Email: Subject to the terms and conditions of our web designers and domain & hosting providers.
  6. Printing: Because of differences in equipment & other conditions, a variation in color is expected, unavoidable, & shall constitute an acceptable delivery. We (Super Signs) do not guarantee color matching; however, we will make every effort to produce a reasonable representation.
  7. Font Licensing: Super Signs, it’s personnel, representatives, subsidiaries, affiliates, and vendors do not provide licenses to the fonts used in your design and development projects, print work, or any other visual media including digital, produced by or for our company on the clients behalf. Font licensing is strictly the responsibility of the client and/or their representatives. No licensing by our company is implied or assumed at any time – past, present, or future.
  8. Delivery: Delivery schedules turnaround times and other terms used by us merely reflect the average completion time of similar orders and will be affected by run lengths, special customer requirements, workloads, holidays, or equipment breakdowns. We are not responsible for production delays, shipping delays, damage, loss, or shipping carrier errors. Electronic delivery is subject to internet providers or server’s system requirements, firewall systems, blacklists, blackouts, service outages, or other unforeseen problems, out of the immediate control of Super Signs.
  9. Payment: A $35.00 fee will be charged on all returned checks. Unpaid balances left over 30 days are subject to a 15% late fee per month & will be considered for collection from outside services after we have exhausted other efforts of collection. Necessary collection fees are at the client’s expense.
  10. NO REFUNDS: Only in-store credit is issued after receipt of payment. If we deem a mistake has happened, on our behalf, we will replace your order at no charge to you. All orders must be paid for in advance. Quotes are good for 5 days.
  11. Super Signs reserves the right to refuse services or to terminate services to anyone for any reason. Super Signs also reserves the right to change it ’s terms of service without notice.